Auro

Shipping

We offer FREE shipping for all orders over $59. And we strive to deliver your items as soon as possible, so please make sure to enter the correct address and include all the required information.

- Shipping time: typically 7-12 business days.

- For sunglasses, non-prescription glasses, and non-prescription blue light glasses, the estimated timeline for processing your order is 2-3 business days before we ship your order.

- For prescription glasses and photochromic glasses, it may take 3-14 business days for us to process before we ship your order.

Returns Policy

We guarantee the quality of our eyewear. If you are not happy with your glasses, simply contact us for a refund or a replacement! We have 14-Day Free Returns, which allows you to make an equal exchange or return within 2 weeks. Our 365-Day Guarantee means you are eligible for a one-time replacement pair within 12 months. P.S. A one-time replacement pair will be only issued if there are clear defects in material and workmanship, and does not cover damage caused by accidents, negligence, or improper care.